Overview
At PETWHIM LTD, we sell digital products that are delivered electronically. Because digital products can be accessed or downloaded immediately after purchase, all purchases are generally final once the product has been delivered, accessed, or downloaded.
1. Digital Products
Our products are digital and are delivered electronically.
Once a digital product has been successfully delivered, accessed, or downloaded, we generally do not offer refunds.
Refunds are not provided for:
- Change of mind after purchase.
- No longer needing the product.
- Purchasing the product by mistake.
- Not reviewing the product description before purchase.
- Personal preferences regarding the content of the product.
- Not achieving a particular result from using the product.
2. Technical or Delivery Problems
If you experience a genuine problem that prevents you from receiving, accessing, or downloading your purchased product, please contact us at:
We will make reasonable efforts to resolve the issue and provide access to your purchased product.
If the issue cannot reasonably be resolved, PETWHIM may provide a refund.
3. Incorrect or Defective Product
If you receive a product that is materially different from the product described on our website, or if the delivered file is defective or corrupted, please contact us.
We will review the issue and, where appropriate, provide a replacement or refund.
4. Duplicate Purchase
If you accidentally purchase the same product more than once, please contact us as soon as possible.
After reviewing the transaction, PETWHIM may refund the duplicate purchase where appropriate.
5. Refund Requests
For technical, delivery, defective-product, or duplicate-purchase issues, refund requests must be submitted within 24 hours of purchase.
Each request will be reviewed by PETWHIM based on the circumstances and this policy. Submitting a refund request does not automatically guarantee a refund.
6. Refund Method
If a refund is approved, it will generally be issued to the original payment method used for the purchase.
The time required for the refund to appear may depend on the payment provider or financial institution and is outside PETWHIM’s control.
7. Product Results
PETWHIM products are provided for educational and informational purposes.
We do not guarantee specific training, behavioral, health, or other results from using our products. Results may vary depending on individual circumstances and how the information is applied.
8. Consumer Rights
Nothing in this policy is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.
9. Changes to This Policy
PETWHIM LTD may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
10. Contact Us
For questions regarding refunds, cancellations, or access to digital products, please contact:
PETWHIM LTD
Website: petwhim.net
Email: support@petwhim.net
PETWHIM currently offers digital products only. No physical products are shipped, and no shipping fees apply to digital purchases.
Last Updated: October 2026